Shipping policy

Orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. Standard delivery time is 5–12 business days, depending on your country.

You will receive an email notification once your order has shipped. All orders include a tracking number. Please allow 3–5 business days for tracking information to update after shipment.

We are not responsible for delivery delays caused by courier issues, customs processing, or seasonal volume spikes. These factors are beyond our control and may affect estimated delivery times.

All orders are shipped from our international fulfillment centers. Depending on your country, you may be subject to import duties or taxes. These fees are the responsibility of the customer.

If your order arrives damaged or defective, please contact us within 48 hours of delivery at support@trendiqo.com. Include a clear description and photo(s) of the issue. Items must be kept in original packaging. We may request return shipment for inspection.

All packages are shipped with tracked delivery. If the courier is unable to deliver the package, it will be held for redelivery or returned to us. You may be responsible for redelivery fees if no contact is made within the courier’s holding period.

If your tracking has not been updated within 7 business days of shipment, or your order has not arrived within 20 business days, please contact our support team. We will investigate with the shipping carrier and resolve this promptly.

For further inquiries, contact us at support@trendiqo.com.

Thank you for shopping with Trendiqo!