Privacy policy

This Privacy Policy explains how Trendiqo LTD ("we", "us", or "our") collects, uses, discloses, and protects your personal data when you visit our website https://trendiqo.com ("Site") or interact with our services. We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR) and UK GDPR.

1. Information We Collect

We may collect:

·         Identity Data: Name, email, phone number

·         Contact Data: Billing and shipping address

·         Transaction Data: Order and payment information (via secure processors)

·         Technical Data: IP address, browser, device info, location, and usage data

·         Marketing Data: Email preferences and browsing behavior

2. How We Use Your Information

We use your data to:

·         Process and fulfill orders

·         Provide customer support

·         Personalize user experience

·         Detect and prevent fraud

·         Comply with legal obligations

·         Send promotional emails (only with your consent or legitimate interest)

Legal bases for processing: Contract performance, legal obligations, consent, and legitimate interest.

3. Data Sharing & Transfers

We only share your personal data with:

·         Service providers (e.g., Shopify, payment gateways, logistics partners)

·         Legal authorities (where required by law)

·         Marketing partners (with your consent)

If we transfer your data outside the EEA/UK, we use safeguards like Standard Contractual Clauses (SCCs) to protect it.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

·         Remember your preferences and settings

·         Provide a smoother shopping experience

·         Perform analytics and understand how our site is used

·         Deliver relevant ads on other platforms (if applicable)

Types of Cookies We Use:

·         Essential cookies – required for core site functionality (e.g., cart, login)

·         Performance cookies – help us analyze traffic and optimize our website

·         Functional cookies – remember choices you make (e.g., language, region)

·         Advertising cookies – used to deliver ads and measure their effectiveness (only if you consent)

You can control cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Please note that some features of the site may not function properly without cookies.

Our website recognizes the Global Privacy Control (GPC) signal. If enabled, we will treat it as a request to opt-out of data sharing or tracking.

5. Your Rights Under GDPR

You have the right to:

·         Access your personal data

·         Request correction or deletion

·         Restrict or object to processing

·         Data portability

·         Withdraw consent at any time

·         Lodge a complaint with a Data Protection Authority

To exercise your rights, contact us at: support@trendiqo.com

6. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

7. Data Security

We use secure technologies and practices to safeguard your data, including HTTPS encryption, password-protected systems, and access controls.

8. Minors

Our Site is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors.

9. Contact Information

Trendiqo LTD
71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, UK
Email: support@trendiqo.com